Terms & Conditions

1. Who we are

Tavira Painters – Painting Services (Tavira Painting Co.), part of the Tavira Services network. Address: Rua Álvaro de Campos 53, 1E, 8800-320 Tavira, Portugal. Email: painters@taviraservices.pt. Phone and WhatsApp: (+351) 964 278 147.

2. Scope of work

Interior and exterior painting, salt damp and mould treatment, render and crack repair, wood and metal painting, terrace waterproofing and holiday let repaints, in Tavira and the eastern Algarve. We do not carry out structural repairs. If we find a structural problem, we stop and tell you who to call.

3. Prices, visits and quotes

Prices on this website are averages for typical jobs and are not a quote. Every job is quoted in writing after a visit to the property. The visit carries a travel charge, which we tell you before we come and which is included in the price of the job if you accept the quote. Prices exclude VAT, which is added at the rate that applies to your job.

We can also work by the hour, at an hourly labour rate agreed before work starts. For hourly work, travel is not included in the price: if the property is far from Tavira centre, a daily travel charge applies for each day on site, and we tell you the amount in advance.

4. Materials

Paint, primers and other materials are charged at cost, with the purchase receipt attached to the invoice, unless the quote says otherwise. You may also supply your own materials.

5. Changes during the work

Any extra work you ask for, or that becomes necessary because of a hidden problem such as damp behind a wall, is quoted in writing and only carried out once you approve it.

6. Preparing the property

Please remove small personal belongings from the work area, unless moving furniture is included in the written quote. We protect floors and remaining furniture before we start.

7. Weather and scheduling

Exterior work depends on dry weather and suitable temperatures. If rain is forecast, we move the date at no cost to you.

8. Invoices and guarantees

Every job comes with an official invoice with NIF. Damp repairs and terrace waterproofing carry a 12 month guarantee on workmanship, as described on those service pages. Paint performance also follows the manufacturer’s specifications. This is in addition to your rights under Portuguese consumer law.

9. Complaints

Write to painters@taviraservices.pt and we will reply as quickly as possible. You can also use the electronic complaints book at www.livroreclamacoes.pt.